Contact Us

Phone: 0800 772 3294
​Mobile: 07918 612983

Reporting a fault

When something goes wrong, it’s never convenient.
Whatever the problem is, you should let us know as soon as you can.
We can then organise for a contractor to inspect and make repairs at an acceptable time to you.

Whatever the problem is, let us know as soon as possible.

Protect your deposit

Accidental damage and faults that are not reported could have an impact on your deposit.
Some tenants feel that they are making a fuss over something trivial and don’t want to bother us.

You should always let us know if something has happened, that way we can take steps to help rectify the situation.

A pipe or radiator with a small leak, for example, may not appear to be much of a problem
but left dripping could lead to rotten floor boards, dampness spores, mould or worse.

Help protect your deposit by reporting faults and damage.

EMERGENCY out of hours 01224 861 999

Should you be unfortunate to experience a problem during the night (out of hours), please try our office number first 0800 772 3294.
Our phones are managed through most evenings.

We also have an emergency helpline in place. 01224 861 999
Should you encounter a message service please leave your name, property address and an outline of what the problem is.
It is also important to mention that your agent is Aberdeenshire Leasing.

Please be aware that you may be charged for the call out if the problem is deemed not to be an emergency.

Please fill out the following form. Thank you.

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About Us

We are an innovative, semi web based property leasing company. We offer professional services to both landlord and tenant in Aberdeen and Aberdeenshire area.

Our Expertise

Having many years experience in the leasing industry, we have gained the knowledge and understanding of our clients' needs. We are committed to the highest standards in leasing.

Contact Us

Unit 5, 32 Bridge Street
Ellon AB41 9AA
0800 772 3294
07918 612983
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